Shipping policy

Last updated: July 22, 2026

Thank you for shopping with Lolly Sholly. This policy explains how we process, ship, and deliver your order.

Delivery Area

We are currently delivering nationwide across Pakistan. Wherever you are in the country, we'll get your order to your doorstep.

Delivery Time

Orders are delivered within 5–7 business days from the date of order confirmation. Delivery times may occasionally vary due to weather, courier delays, public holidays, or high-demand periods (such as peak summer season), and we will notify you if your order is significantly delayed.

Order Processing

Orders are processed within 1–2 business days of being placed. Once your order is dispatched, you will receive a confirmation with your shipping details.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and will be shown clearly before you complete your payment.

How Your Order Is Packed & Shipped

Because our lollies are a frozen treat, every order is packed with care to help preserve product quality during transit. We recommend placing your lollies in the freezer as soon as they arrive.

If your order arrives melted, damaged, or not in the condition you expected, please contact us within 24 hours of delivery along with a photo of the product, and we'll make it right in line with our Refund Policy.

Order Tracking

Once your order is dispatched, we will share your tracking details so you can follow your delivery.

Delayed, Lost, or Missing Orders

If your order hasn't arrived within the expected delivery window, please reach out to us and we'll look into it with our courier partner right away.

Contact Us

For any shipping questions, reach out to us at: